Privacy policy

As you engage in a transaction with our store, we will collect your personal information, including your name, address, and email address, to facilitate the buying and selling process.

In addition, we automatically gather your computer's internet protocol (IP) address when you browse our store. This helps us gain insights into your browser and operating system.

If you grant us permission, we may also send you email communications regarding our store, such as information about new products and updates.

 

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to us collecting and using that information for that particular purpose only.

If we request your personal information for a secondary reason, such as marketing, we will either directly ask for your expressed consent or provide you with the opportunity to decline.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or for us to continue collecting, using, or disclosing your information at any time by emailing us at apexcultureco@gmail.com.

 

SECTION 3 - DISCLOSURE

SECTION 4 - SHOPIFY

Our online store is powered by Shopify.com, which provides us with the e-commerce platform to sell our products and services to you.

Your personal data is securely stored on Shopify's servers, databases, and the general Shopify application. Shopify uses a firewall to protect your information on their secure servers.

Payment information:

If you opt to pay using a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted in accordance with Payment Card Industry Data Security Standard (PCI-DSS) regulations. Your purchase transaction data is only stored for the time necessary to complete the transaction, after which it is deleted.

All direct payment gateways comply with the requirements of PCI-DSS, which is overseen by the PCI Security Standards Council, a collaboration between major credit card companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure that your credit card information is handled securely by our store and its service providers.

For more information, you may also refer to Shopify's Terms of Service and Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Generally, the third-party providers we use will only collect, use, and disclose your information as necessary to provide us with their services. However, some third-party providers, such as payment gateways and transaction processors, have their own privacy policies that govern how they handle the information we provide to them for your purchase-related transactions.

We recommend that you review the privacy policies of these providers to understand how they handle your personal information. It's important to note that some providers may be located in different jurisdictions than you or us. If you choose to proceed with a transaction that involves a third-party provider's services, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you're in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy or our website's Terms of Service.

Links:

If you click on links on our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements.

 

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction.

When you provide us with your credit card information, we encrypt it using secure socket layer technology (SSL) and store it with AES-256 encryption. We adhere to all PCI-DSS requirements and implement generally accepted industry standards. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Cookies:

We use cookies to improve your shopping experience. You can choose to opt-out of cookies if you prefer. Here's a list of the cookies we use:

_session_id: This unique token is sessional and allows Shopify to store information about your session (such as your referrer and landing page).

_shopify_visit: This cookie has no data held and is persistent for 30 minutes from your last visit. It's used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq: This cookie has no data held and expires at midnight (relative to the visitor) of the next day. It counts the number of visits to a store by a single customer.

cart: This unique token is persistent for 2 weeks and stores information about the contents of your cart.

_secure_session_id: This unique token is sessional.

storefront_digest: This unique token is indefinite and is used to determine if the current visitor has access to a shop that has a password.

 

SECTION 7 - AGE OF CONSENT

When using this site, you confirm that you have reached the age of majority in your state or province of residence, or that you have obtained the necessary consent from your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time and encourage you to review it regularly. Any changes or clarifications will become effective immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In the event that our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to provide products and services to you.

 

SECTION 9 - WEBSITE ACCESSIBILITY POLICY

Apex Culture, LLC is committed to providing full and equal access to its websites and mobile applications to customers with disabilities. The company ensures effective communication based on the Web Content Accessibility Guidelines 2.1 Level A and AA Success Criteria (WCAG 2.1) from the Web Accessibility Initiative of the World Wide Web Consortium. The company will review, update, and maintain this Website Accessibility Policy at least once a year. The responsibility for this policy lies with the Web Accessibility Coordinator. The company will distribute this policy annually or more frequently to all employees and contractors who have responsibilities for website content, mobile application content, or technical support related to company websites or mobile applications.

The company will provide training to website content personnel on how to achieve effective communication and conform website content and mobile applications with the WCAG 2.1. The company will also designate an employee as the Web Accessibility Coordinator who will have the ultimate responsibility for ensuring compliance with this policy. The company will perform automated accessibility tests of its websites and mobile applications at least once a year to identify any non-conformity with WCAG 2.1.

Additionally, the company will perform annual or more frequent testing for usability of its websites and mobile applications by individuals with different disabilities. The testing shall include the use and access to the primary features of Apex Culture, LLC’s Websites and Mobile Applications.

The company shall retain an accessibility consultant which is knowledgeable about website and mobile content accessibility to serve as a resource for Apex Culture, LLC’s existing development infrastructure. The website accessibility consultant will provide Apex Culture, LLC advice on achieving WCAG 2.1 AA conformity, testing protocols, methodologies and result analysis, internal development guideline best practices, and company development team training.

The company shall create, maintain, and update Website and Mobile Application Development Guidelines that mandate effective communication through conformity with WCAG 2.1 AA standards where technically feasible.

The company shall provide an email and telephonic communication channel for its customers to make complaints regarding the accessible features of the websites or mobile applications, or to make a request for Apex Culture, LLC to modify an existing policy. The complaint/modification request channel shall be prominently displayed and directly linked from the websites’ homepages, with a statement of Apex Culture, LLC’s policy to ensure that persons with disabilities have full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of Apex Culture, LLC through its websites and its mobile applications.

 

SECTION 10 - Mobile Terms of Service

Last updated: May 13, 2023

The Apex Culture mobile message service (the "Service") is operated by Apex Culture (“Apex Culture”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Apex Culture’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Apex Culture through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Apex Culture. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18776290833 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Apex Culture mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18776290833 or email apexcultureco@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

 

QUESTIONS AND CONTACT INFORMATION